BILLING FOR UTILITY SUBMETERING AND ALLOCATION


The Singenis Corporation billing process incorporates a variety of billing allocation methods, submeter systems and it supports client collections or The Singenis Corporation collections.

The Singenis Corporation offers complete property management billing software integration with our custom-designed software (limited to specific property management programs), including reading meters daily, producing superior resident bills, instant final bills and collection and posting resident payments. For each property we provide property owners, management companies, and/or managers timely accounting and payment of resident’s collections, immediate real-time access to resident accounts, including records of utilities consumed and billed for each property. Residents have access to their own accounts via the Internet; this permits them to view their invoices and payment history, print any invoice issued to them and make payments online. Please contact The Singenis Corporation for pricing.

Utility Billing

Our custom software billing system is designed specifically for metered, submetered, and allocated billings. Our statement to your residents is a professional 4-color designed to enhance the image of your property.  Our statements are printed according to utility standards and meet all postal service requirements for move update.  Bills include a convenient self-addressed return envelope for easy payment.  Following is an actual sample of our bill form.  You will need Adobe Acrobat Reader to view:

Letter size bill

Customer Service and Collection Services

Residents are able to reach The Singenis Corporation's Customer Service and Billing Center using our toll-free number. All collections are posted as received and credited to each account daily and a reimbursement check for collections is sent monthly to each property or owner along with a full account of all collections. If you desire payments can also be received and posted by your on-site management personal via login to the Management Center and your residents may pay their bills online at our website via login to the Resident Center.

Property Reports

The Singenis Corporation provides every property owner with a username and password that allows instant access to your support database which will allow you to view each of the following reports:

  • Monthly Regulatory Compliance Report
  • Monthly Invoice Report of all billings (this is an easy to read breakdown of the above report)
  • Aging Report of all current delinquencies
  • Apartment Yearly Usage
  • Resident Yearly Usage Summary
  • Resident Yearly Payment Summary
  • Vacancy Report
  • Rent Roll Summary
  • Utility Averages (required for Addendums)
  • Collections File (which can be accessed for just one day or over any specific time period)

The database also gives the instant ability to:

  • Post payments made on-site or included with rent
  • Process move-ins and move-outs
  • Create and print late notices
  • Create and print final bills
  • Re-print individual monthly bills
  • Access individual accounts and view or print billing and payment history as needed
  • Transfer a resident from one apartment to another within the same apartment community